Frequently asked questions

What does Density mean?


Wig density is defined on how thick or thin the wig is. The average density is 180 which is equalvilant to 2.5 bundles. Depending on how thick or thin you want your wig this is entirely up to you.




What is the difference between a Ready made wig and a Custom wig ?


Readymade Wigs are made in a factory using a sewing machine. Custom units are made often by hand or a sewing machine using a dome cap.




What does customisation mean?


Customisdation simply means when the closure or frontal of the wig is plucked to imitate your harline and the knots are bleached for a more natural look. Please note this does not include the lace tinting.




Is there anyway i can recieve my wig sooner?


Depending on what we have in stock you may be able to recive your wig sooner. Please email info@yourstrulyhairuk.com for more information




What does processing time mean?


Processing time is the time it take to make, colour and customise the wigs




What is the difference between HD,Transparent and Medium brown lace?


HD lace is much thinner than transparent or medeium brown. It blends in very well with any skin tone once tinted. Transparent lace has a white untertone which is perfect for white or lighter skin tones. Medium brown Lace is much darker ideally for medium to dark skin tones.




Do i have to tint the lace of my ready made wig?


Yes, all wigs will require tinted so the wig blends in perfectly with your skine tone.




I need a specific wig but i can't find the unit on your website. What should i do?


Please email info@yourstrulyhairuk.com for all custom wigs




What can i use to tint the lace?


We would reccomend that you use "The Wiggurus" Lace tint.




Are your wigs glueless


Yes, all our wigs can be worn with or without glue.




What glue can i use to install my units?


We would reccomend using Ghostbond,Boldhold or Gots2be freezing spray.




How do i book an installation service?


Once you have selected the option to have your wig installed my us you will recieve an email with a link to book your appoinment once your wig is ready.




Do you offer a mobiliy service?


Yes we do. Please email info@yourstrulyhairuk.com if you would like to have your wig installed in the comfort of your own home.




How do i measure my head?